My Computer can detect my Midi Keyboard, but my MIDI software cannot
By Jordan on Monday, 15 March 2021
Posted in MIDI Connections
Replies 6
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I recently bought a new computer that uses the same operating system as my previous one (the only difference being that my old one is a lenovo and my new one is a Hewlette-Packard). I am trying to connect my Midi Keyboard (an AKM 320 that uses a USB cable), and while it shows up under "Devices and Printers" in the control panel, it doesn't show up as a MIDI input device when I run cakewalk.

I have tried uninstalling it from the devices manager, unplugging it and plugging it back in. I'm using Windows 10. It worked fine on my Lenovo. I apparently do not need to install a driver for it. It won't show up on any of the software I use, not Polyphone, Synthfont, or Cakewalk.

Does anybody have any suggestions?

Thank you in advance,
~Jordan
Please post snapshots of your "Devices and Printers" screen and your Cakewalk MIDI Devices screen.
Eddie Lotter
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more than a month ago
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Here is what my software looks like on my old Lenovo:
dvcmgr1.png

dvcmgr2.png

dvcmgr3.png

dvcmgr4.png

dvsptrs.png

dvsptrs2.png

ckwlk.png

polyp.png


By Contrast, this is what it looks like on my new HP:
akmdp1.png

akmdp2.png

akmdp3.png

dvmg1.png

dvmg2.png

midiinput.png

polypinpt.png
Jordan
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more than a month ago
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I see that it is showing up under "Sound, video and games controllers" but not under "Software Devices".
Try plugging it into other USB ports on your computer. Hopefully they are not all USB 3.0 ports.
Eddie Lotter
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more than a month ago
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I tried it, and it didn't work. I have also tried uninstalling the USB composite devices from the device manager menu, and it still wouldn't work. I've checked the system requirements in the AKM 320 manual, and they all check out.
Jordan
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more than a month ago
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After installing windows updates, the keyboard now works.
Jordan
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more than a month ago
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Sometimes you have to download a driver from the vendor site. New drivers are often installed with operating system updates, Even if the keyboard works without downloading a driver, downloading the official driver sometimes adds capabilities. This sounds like your case.
Bradley
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more than a month ago
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